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Tourist Information

Do you have questions regarding the city of Bern and its surroundings? Feel free to stop by the Tourist Information in the main station – we are happy to help.

Cheerful travellers receive information at the bright tourist information desk. The casual, warm atmosphere is a testament to Bern's hospitable and helpful nature, where visitors are always welcome.

Tourist Information Bern

The Tourist Information at the Bern railway station is located at the eastern exit of the main station building on the ground floor, right next to the bus stop platform H, where bus no. 21 leaves for Bremgarten.

Bahnhofplatz 10a
3011 Bern

Mon to Fri 9.00 a.m. - 6.00 p.m.
Sat to Sun 9.00 am - 5.00 pm
Opening hours may vary on public holidays.

T +41 31 328 12 12

Practical tips and information

The most popular city tours

Historic buildings, mysterious alleyways and impressive sights characterise Bern's UNESCO-listed Old Town. The city tours are as varied as the stories of the federal city. Information about the exciting guided tours is available at the Tourist Information , and can also be booked directly. If you prefer to find out more online, you can find an overview here.

Tourist Information on the Road

Did you know? From April to October, the Bern experts can also be found outside the Tourist Information at Bern railway station. They stop at Bern landmarks such as the "Zytglogge" (clock tower), the cathedral and Bern Zoo, "BärenPark" (bear park) on a cargobike and provide locals and tourists with information about their stay in the federal city.

For example, if you want to know which bar is famous for its local beer, which museum is currently highlighting topical social issues or which bus goes to the university in Länggasse, simply speak to the Tourist Information on the Road staff - they are happy to pass on their insider tips.


The tourist information centre sells tickets for events on "Seetickets" and a wide range of other events, such as the Museum Night or festival tickets for Buskers Bern.

In addition, the Tourist Information at the railway station is Bern's exclusive point of contact for Flixbus tickets. Also on offer: tickets for public transport, rail passes and fishing licences.

Museum Card

From the award-winning Museum of Communication to the legendary Natural History Museum and the iconic Paul Klee Centre - the Museum Card entitles you to free admission to the collections and special exhibitions of various cultural institutions in the city of Bern for 24 or 48 hours.

The Museum Card is available at the Tourist Information at the Bern railway station or at the web shop.

Information on public transport

Switzerland is considered to have one of the best-developed public transport networks in the world. Whether by bus to the "BärenPark" (bear parc), by tram to the Zytglogge (clock tower), by train to Emmental, on a PubliBike through the Matte neighbourhood or by Flixbus to a European city - the following links provide timetables, information and online tickets:

Train. bus and tram:
Location Bernmobil:

Further information