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Tourist Information

Do you have questions regarding the city of Bern and its surroundings? Feel free to stop by the Tourist Information in the main station – we are happy to help.

The picture shows a modern tourist information centre. A member of staff is giving advice to a young woman while they look at a screen together. The atmosphere is professional and friendly, with a clear, structured space and informative posters in the background.

Tourist Information Bern

The Tourist Information at the Bern railway station is located at the eastern exit of the main station building on the ground floor, right next to the bus stop platform H, where bus no. 21 leaves for Bremgarten.

Bahnhofplatz 10a
3011 Bern

Mon to Fri 9.00 a.m. - 6.00 p.m.
Sat to Sun 9.00 am - 5.00 pm
Opening hours may vary on public holidays.

T +41 31 328 12 12
info@bern.com

This is a stylised map of Bern main station that clearly and playfully illustrates levels and important points such as tourist information, a navigation aid that makes it easy to find your way around.
© Bern Welcome

Practical tips and information

The most popular city tours

Historic buildings, mysterious alleyways and impressive sights characterise Bern's UNESCO-listed Old Town. The city tours are as varied as the stories of the federal city. Information about the exciting guided tours is available at the Tourist Information , and can also be booked directly. If you prefer to find out more online, you can find an overview here.

The picture shows a group of people looking upwards, visibly fascinated and attentive. A man in the foreground points with an outstretched arm at something that everyone seems to be admiring. The mood is expectant and interested, as if they were part of a guided tour of the city, immersed in the stories and sights around them.
The photo shows a group of tourists looking out over the rooftops of the city of Bern from a vantage point. The panorama shows a picturesque view with trees and traditional architecture in the background. The group is standing together, relaxed and seemingly enjoying the view, with a tour guide pointing out points of interest. The atmosphere is calm and tranquil.
The photo shows a group of people listening attentively to a man holding a book or album. It seems as if he is explaining something important or interesting. The listeners seem curious and some are smiling, which indicates a pleasant and friendly atmosphere. You are standing on a busy street during a city tour.
The photo shows a group of people listening to a guide in an urban environment. The guide, who appears to be expressive with his arm raised, is standing in front of an entrance area with interesting interior lights, which could indicate a shop or place of interest. The participants, dressed in different winter clothes, look curious and interested, sharing a moment of discovery together.
City tour "(Guilty) Pleasure"

On the "(Guilty) Pleasure" tour, you will discover Bern’s mysterious and seductive side and hear incredi-ble stories and erotic anecdotes from the past – and the present.

An attentive group listens to a city guide standing in front of a historic building in Bern. The participants look interested and are wrapped up in warm jackets, which suggests an informative and cosy atmosphere during the "1848 - Bern becomes a federal city" tour.
A dedicated city guide explains something to a group of listeners in front of a monument and the backdrop of a church spire - a scene that conveys a thirst for knowledge and history during the "1848 - Bern becomes a federal city" tour.
A group of listeners stand in front of the Federal Palace in Bern and listen to a guide. They are looking at a model of the building, their faces bathed in sunlight, which suggests an informative and enjoyable guided tour "1848 - Bern becomes a federal city".
A city guide gestures animatedly to a model of the Federal Palace, surrounded by interested listeners in the clear, sunny backdrop of Bern during the "1848 - Bern becomes the Federal City" tour.
City tour "1848 - Bern's birth as a federal city"

The political epicentre of Switzerland: Although Bern is referred to informally as the “capital of Switzerland”, officially it has been a “federal city” since 1848. On this tour, participants will learn why that is and who was rather pessimistic about this decision.

The picture shows a group of people listening to a city guide on the Bundesplatz in front of the Bundeshaus in Bern. The sun casts soft shadows and creates a relaxed, attentive atmosphere, while the listeners, wrapped in warm clothing, appear interested and curious. The atmosphere is calm and culturally enriching.
In this picture, a group of people are standing on a cobblestone square looking at the Zytglogge tower, a characteristic feature of the city of Bern. The mood is one of culture and history; the audience is engrossed in an explanation by the city guide standing in the centre. It is daytime and the light gently illuminates the scene, emphasising the historical charm of the place.
The photo shows a group of people taking part in a city tour. They are standing in a historic street in Bern with cobblestones and traditional buildings with arcades. At the end of the street you can see the Zytglogge with its clockwork. The atmosphere is relaxed and the participants are interested as they take in the explanations and enjoy the charming surroundings.
The photo shows a group of visitors standing in front of the entrance to the cathedral church, whose intricate stone latticework and filigree sculptures are impressive. The city guide in a black coat and green scarf stands in the foreground as she explains the history-laden building to the group. The cobblestones and historic architecture lend the picture an atmosphere of reverence and cultural interest.
City tour «UNESCO Stroll through the old city»

The little alleys, baroque buildings and important sights of the medieval city tell an exciting story. Find out about Bern’s history on the classic UNESCO tour of the Old City.

A group of attentive tourists stand in the lively square in Bern, listening spellbound to the guide's explanations in front of the famous Zytglogge clock. The historical surroundings add to the educational atmosphere.
Tourists are fascinated by the mechanics of the historic clock in the Zytglogge tower in Bern, surrounded by the impressive architecture and the clockwork, which they eagerly study.
A group of people listen attentively to a guide explaining the dial of a historical clock. The atmosphere is inquisitive and tense as the visitors immerse themselves in the history and workings of the clock.
A person gazes in fascination at the complex inner workings of a historical clock. The scene, captured in a room full of old mechanics, radiates a deep interest and reverence for traditional craftsmanship.
Tour of the Clock Tower (Zytglogge)

Going on a tour of the Zytglogge (Clock Tower) means: taking a look behind the clock that has existed for hundreds of years, learning about the history of this Bernese monument and enjoying the wonderful view from the top of the tower.

The city tour shows a group gazing upwards, mesmerised, as the guide points out historic architecture in Bern. Their faces are characterised by curiosity, reflecting the city's vibrant history.
The group stands in front of the magnificent backdrop of the Federal Palace in Bern. The guide, gesticulating animatedly, shares stories while the audience follows with a smile, visibly delighted and immersed in the cultural experience of their city.
The group is standing near the Heiliggeistkirche church in Bern, surrounded by the hustle and bustle of the city and passing trams. The city guide, recognisable by his shoulder bag with the word "BERN" on it, gesticulates and explains enthusiastically while the participants listen attentively.
The picture shows a group of people enjoying a city tour in Bern. The atmosphere is relaxed and curious as the participants look around with interest and the guide seems to be explaining something. It is a cloudy day, but the atmosphere is open-minded and friendly.
Guided Tour "Bern for the Bernese"

During the "Bern for Bernese" tour, the guides will surprise even the old inhabitants of Bern by teaching them new things. After all, just because you pass through the city's arcades every day doesn't mean you know all the secrets of the federal capital.

Tourist Information on the Road

Did you know? From April to October, the Bern experts can also be found outside the Tourist Information at Bern railway station. They stop at Bern landmarks such as the "Zytglogge" (clock tower), the cathedral and Bern Zoo, "BärenPark" (bear park) on a cargobike and provide locals and tourists with information about their stay in the federal city.

For example, if you want to know which bar is famous for its local beer, which museum is currently highlighting topical social issues or which bus goes to the university in Länggasse, simply speak to the Tourist Information on the Road staff - they are happy to pass on their insider tips.

The picture shows a woman in front of the Zytglogge asking the mobile advice centre TI on the Road for information about sights, etc. in the city of Bern.
© Bern Welcome

Tickets

The tourist information centre sells tickets for events on "Seetickets" and a wide range of other events, such as the Museum Night or festival tickets for Buskers Bern.

In addition, the Tourist Information at the railway station is Bern's exclusive point of contact for Flixbus tickets. Also on offer: tickets for public transport, rail passes and fishing licences.

The picture shows the Museum Night in Bern, Switzerland. The Bundeshaus is colourfully illuminated with colourful light projections and floating figures. A crowd of people attending the event can be seen in the foreground. The atmosphere is lively and festive.
© Sam Buchli

Museum Card

From the award-winning Museum of Communication to the legendary Natural History Museum and the iconic Paul Klee Centre - the Museum Card entitles you to free admission to the collections and special exhibitions of various cultural institutions in the city of Bern for 24 or 48 hours.

The Museum Card is available at the Tourist Information at the Bern railway station or at the web shop.

Two people stand opposite each other and hold museum cards up to the camera. The blurred museum wall in the background and the calm gesture of exchange convey an atmosphere of relaxed expectation.
© Bern Welcome

Information on public transport

Switzerland is considered to have one of the best-developed public transport networks in the world. Whether by bus to the "BärenPark" (bear parc), by tram to the Zytglogge (clock tower), by train to Emmental, on a PubliBike through the Matte neighbourhood or by Flixbus to a European city - the following links provide timetables, information and online tickets:

Train. bus and tram: www.sbb.ch
Bernmobil: www.bernmobil.ch
PubliBike: www.publibike.ch
Flixbus: www.flixbus.ch
Location Bernmobil: www.bernmobil.ch

The picture shows several wheelchair users at Bern railway station looking for access to the platforms. The scene conveys a sense of mobility and accessibility in a modern, well-equipped public space.
© Bern Welcome

Further information

The picture shows a sunny day over the old town of Bern, Switzerland. The view from the rose garden stretches far over densely packed historic buildings with traditional red roofs, surrounded by lush greenery and the River Aare. The atmosphere is peaceful and idyllic, almost like something from another time. The clear sky and vibrant nature lend the panorama a fresh and revitalising atmosphere.
City maps and brochures
In the blue hour, Bern is cloaked in a mystical light, while the snow blankets the city in silence and the cathedral rises proudly into the night sky, a scene of quiet splendour.
Bern webcams
Drei Personen stehen vor dem Bundeshaus in einer verschneiten Szene, lächelnd über ein Handy. Die Stimmung ist freundlich und ungezwungen, der Platz mit roten Stühlen und Schneeflocken verleiht dem Moment eine winterliche Lebendigkeit.
Practical information
The picture shows a person in a wheelchair and a standing person in a lift at a modern railway station. The scene radiates inclusivity and everyday life, emphasised by the cool architecture and natural daylight.
Arrival and mobility
The picture shows a group of people, some in wheelchairs, sitting together at a long table in an elegant restaurant. They are laughing and chatting while enjoying their meal. The atmosphere is warm, convivial and inclusive, characterised by friendship and the joy of sharing a moment together.
Barrier-Free Bern
The picture shows two women strolling past a market stall with shopping bags, seemingly engrossed in a pleasant conversation, while classical architecture can be seen in the background. The mood is relaxed and cheerful.
Sustainable Bern