Bern Ticket Instructions
Activate the Bern Ticket in the Bern Welcome app and benefit from free travel in zones 100/101 operated by the Libero Association during your entire stay.
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Search for "Bern Welcome" in your Play or App Store and download the Bern Welcome app onto your smartphone.
Step 2: Enter your booking number
In this step, you must enter the booking number provided by your host or hotel in the field provided.
If you did not receive a booking number or if you receive an error message, please contact your host/hotel or the Tourist Information (info@bern.com).
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Step 3: Activation of the ticket
Once the booking number has been confirmed, you will receive all tickets assigned to your booking. To activate the personal tickets, please fill in the respective name and first name in the corresponding field and click on "activate". You can activate the tickets for your companions on your device or share them via all common communication channels by clicking the "share" icon.
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The ticket is valid as soon as the status changes to "active" and all guest information is entered. The personal data stated on the ticket must match the respective identity card or passport.
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We recommend downloading the app to your smartphone not only because of the free public transport ticket: It offers a comprehensive overview of shopping opportunities, restaurant tips, events and attractions in our city.
Tourist Information
We are here to answer your questions about public transport tickets and much more.
Opening hours
Monday - Friday
9:00-18:00
Saturday - Sunday
9:00-18:00
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